In January of 2006 we launched a web site called Simplified Building Concepts in the USA. This site sold industrial tube fittings that were used to build various kinds of tubular structures. A primary usage for Kee Klamp fittings is the construction of handrails and guardrails. Through the last couple of years we found ourselves engaged in more and more safety related projects. This led us to the decision to launch an entire web site that was dedicated to safety, again initially in the USA and then subsequenly in the UK.
This site is focused exclusively on safety products. Here are a couple of things that we're hoping to accomplish through this web site:
Create an Extremely Usable Web Site - For a lot of other companies their web site is an after thought -- not for us. The web is the primary interface we have with our customers. Knowing this has motivated us to have an industry leading web site that is second to none in features and usability.
Provide Focused Product Knowledge - Have you ever called an industry supplier only to realise that they know nothing of the product that you have questions about? Yeah, we know! That is why we hope to provide you with customer service staff that understand the safety products that we are selling on our site. Our staff is constantly learning more about the safety industry so go ahead, ask your safety questions, chances are if we don't know the answer, we'll know just where to find it.
Uphold Strong Customer Relationships - If you're calling us just to get the lowest price, you might spend your time better by calling someone else. We do want to be competitive, but we also want to form strong relationships with customers who value the additional services and expertise that we have to offer.
Maintain Real Customer Service Simplified Safety welcomes customer feedback on all aspects of your relationship with us. We take all such comments seriously, answer them individually and use them to ensure continual improvements to the products / services we provide. To provide feedback please email info@simplifiedsafety.co.uk, receipt of which will be acknowledged within 48 hours .
Registered Address
Simplified Safety Ltd a company registered in England and Wales under number 6903258 at Barfords, Kenilworth Road, Meriden, CV7 7LJ. VAT registered GB 642 0735 59.